Blogs - Archive

Top tips from Mesmo Consultancy (and Associates) on how to save time and improve business and personal performance by ‘Taking Control of your Inbox’ and using proper business email etiquette.

Books of note – May 2014

Thursday May 22nd, 2014, 9:00 pm

Ipads can be very destructive seductive travel companion, seducing you to check your email every few minutes and playing computer games like Candy Crush.  Books on the other hand are soothing and make instructive travel companions.  Here are a couple which have recently traveled with us to clients.

Thrive: The Third Metric to Redefining Success and Creating a Happier Life by Arianna Huffington. Arianna Huffington’s own take on how to be successful and maintain a sound work-life balance.  In essence peruse your own dreams and balance the cost of power to your personal well being.  Although one does wonder if she followed her own advice would she have been so successful.

Faldo/Norman: The 1996 Masters – A Duel that Defined and Era by Andy Farrell.  A must for any golf addict.  I remember watching this dual unfold and being gripped by it.  If demonstrates yet again what a phenomenal golfer Faldo was in his time.  Also how fragile we all are under stress.  And how golf above many sports is a game of both skill and mental psychic.




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Recent articles of note – social media privacy

Wednesday May 21st, 2014, 3:53 pm

Privacy continues as a dominate  theme.  Here are four thought provoking articles which yet again highlight the need to be judicious about what we post on social media sites and alike.  The first is my top pick – not just the month but possible the year.

A letter to my daughter: your privacy in the age of the internet

Millennials are growing up with very different ideas about privacy and information security than those of us who actually built the digital world we now live in.  The question is what is best practice?

Disruptive technologies pose difficult ethical questions for society

Although this article has a US slant much will ring bells for us in the UK and especially the use of social media and the interact to research potential job applicants.

10 things we learned from Pew Research’s Internet of Things report

Health tech will boom but privacy effects may be ‘pernicious’. Oh, and ‘we will all have cyberservants’.

Should companies monitor their employees social media?

As you would expect from Nancy Flynn, head of the e-policy institute this is a very well written article on the pros and cons of such actions.



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Email addiction is bad for your well-being

Tuesday May 20th, 2014, 9:43 pm

Are you addicted to email which is leading to poor sleep and the ability to concentrate?  Probably according to recent research from the Sleep Council and others.

Whilst Sheryl Sandberg in ‘Lean In’ urges us to work full on, others such as Arianna Huffington have recognised the effect lack of sleep can have on ones well being, creativity and overall productivity –  see ‘Thrive: The Third Metric to Redefining Success and Creating a Happier Life’.  If billionaire’s with all the support they need are struggling what hope is there for us mere mortals?  France and Germany  are attempting to address the situation by passing a law prohibiting managers sending employers work emails after 6.00 pm.

Reduce your email addiction

Yet in the 24x7x365 many feel they must remain connected at all times, a fact highlighted at several recent Smart Email Management workshops we have run over the last few weeks.  Many feel that their clients expect them to be available and respond to emails no matter what time of day.  But do they?  Is this more about either a perception that they are the only ones who can deal with the situation whatever that might be or a chronic case of email addiction.

My personal opinion is that it is  a combination of both which is damaging to ones work performance and personal life and not least your sex life.   We all need a certain amount of privacy and down time.  Here are my five top tips to improve the quality of both ones sleep and hence performance (at work and home) by switching off from email.

  1. Check your level of email addiction
  2. Discuss with your manager ways to take a break – for example delegate access to others and especially if you are in front line operations.
  3. Set a boundary after which time you no longer read emails eg after 9.30 pm.  (VW recently stopped pushing emails from managers to employees mailboxes.)  If you use your phone to pick up work emails – there will be a switch to stop having them pushed at you.  Find it.
  4. Leave all your mobile devices outside the bedroom door (from ipad to iphone).
  5. Use your Out of Office message (auto reply) to manage senders expectations.

It’s interesting that research we conducted revealed that it is generally internal senders who expect the quickest reply.  It is probably these internal senders who also are driving up the 24x7x365 culture and not the clients themselves.

What is your opinion?  Do you ever disconnect from email for more than three hours?  If so, what is the impact on you and your business?

If either you or your colleagues need help with email addiction please call us to help how we have helped others reduce their email addiction and improve their performance and work-life balance.

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Books on our bedside tables

Saturday April 12th, 2014, 4:52 pm

We are still working our way through the ones on the March list.  Although another three have been added:

The Hen Who Dreamed She Could Fly by Sun-Mi Hwang.  A delightful story about how the grass is always greener on the other side.  It also has undertones of George Orwell’s 1984.

The Bell Jar by Sylvia Plath.  Oh! If only the younger generation could write so eloquently and precisely.  (However this is not a book to read if you are feeling down.  Instead read the first book.)

The Golfer’s Mind by Bob Rotella.  It’s that time of year to do some work on downsizing the handicap.

What is on your reading list?






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Articles of Note – March 2014

Saturday April 12th, 2014, 4:40 pm

Here are our top five articles of note related to email best practice (from tackling email overload to email security).

  1. Cyber attacks fallout could cost the government economy $3 trillion by 2020.  Opening a rogue email is the easy backdoor for a cyber criminal to plant a virus in your organisation’s IT systems.  Be on you guard when you see a suspicious email.
  2. 10 things to help you bridge the IT- end user gap.  It is often very easy for an IT professional to assume people know how to use new software and indeed even the seemingly most fool proof devices (such as ipads).  The executive users however may not be starting from the same knowledge base. This article provides food for thought for both the end user and IT professionals.
  3. The women who created the technology industry.  Did you realise that the first computer programmers and most celebrated mathematicians throughout history were women.  Esther Gerston and Gloria Gordon were amongst them.  See how many you guess correctly.
  4. Microsoft tightens privacy policy after admitting to reading journalist’s emails.  A salient reminder that very little is really private in the digital age.
  5. Email statistics report for 2013 to 2017. So you thought email was dying.  Think again. The latest Radicati report projects a 3% to 5% growth year on year.

What did we miss?  What was you article of note from the last few weeks?



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