Email chains are a major cause of email overload. You know the symptoms:
Then there is the corollary – people who feel left out and feel they should be included. Take a look and see what percentage of the emails in your inbox relate to a thread/chain? How many of the iterations do you really need? Probably less then 25%. Little wonder email overload is on the increase.
Email chains seem to be the bane of most people’s life at the inbox. There are several ways to manage these more successfully which range from personal email management techniques to better use of the software. Here are the top three, some of which were in our October 2011 ‘ebriefing’ on tips to help you overcome email overload and use brilliant email etiquette to save time.
The key is to stop the email chain once it gets out of hand and re-assess just what you are trying to achieve and who really needs to make an input.
During the week there will be more tips on managing email chains.