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Showing items tagged with "Smart Email Management" - 4 found.

Polite reminder emails – top tips

Posted Wednesday May 13th, 2020, 12:34 pm by

Golf is fundamentally about being honest. I see people hit eight shots and tell me they shot five. I never say a word. It is a reminder to me of what is at stake.
Martin Sheen

What are the top tips for sending polite reminder emails that don’t look like you are either pushy or nagging. Writing polite reminder emails can be nearly as tricky as this situation the golfer finds himself in. Do nothing and there might be a disaster. Insert either a read receipt or high priority marker and if the other person is anything like me, this will ensure they ignore you.

A survey by Adobe in 2018 revealed that the top five most annoying email reminders are:

  • Not sure if you saw my last email
  • Per my last email
  • Per our conversation
  • Any update on this?
  • Sorry for the double email

Where does that leave us.  Here are five top tips for sending polite email reminders. Underlying each tip is the assumption that like you others too are suffering from email overload and not intentionally ignoring you.

They also maybe reading their emails on a mobile device. You need to draw their attention to your email in a way which is assertive and flatters their ego.

  1. Use the subject line. Tell me in the original email exactly by when you need action.
  2. Send a follow-up email which is: short; assumes the other person is busy; reminds them about why you need a reply quickly and contains any relevant information (and files) sent in the original email.
  3. Insert a reminder flag in the original email.
  4. Have the email turn red immediately it enters their inbox.
  5. Call the person.

For Outlook users, to see how to insert reminder flags and have the email turn red, click here.

This is a summary of the recent Smart Email Management to Improve Performance Lunch and Learn webinars given by Mesmo Consultancy & Sawbucks.  Click here for more about these which are also part of a new book being co-authored by Dr Seeley with Melissa Esquibel of Sawbucks Seminars.

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Effective Email Management and Etiquette – Quick Top Tips

Posted Tuesday September 3rd, 2019, 8:59 pm by

Effective email management –  a new series of videos with top tips on effective email management and etiquette. These will enable you to save time and raise performance.  Each is about 45 second long and focused on one simple action you can take to improve your well-being and mental health by reducing email overload.

Don’t forget you can always benchmark your email etiquette.  Click here to start.

To check your your email management click here to see if there is scope to save time.

 

  1.  Subject Line.  The importance of a good subject-line to enable people to notice your email and respond promptly.

2. The Greeting.  Casual or formal?  What is the best email etiquette for business emails?

3.  The closure.  Casual or formal?  What is the best email etiquette for business emails?

4. Thank you emails.  Should you send them or do they just raise the current email overload factor?  What’s the alternative?

5. Calendar management.  How to deal with unexpected meeting invites in order to better manage your time.

 

6. Think Before Hitting Send. Top tips to save yourself time and improve compliance with GDPR

7. Quiet Email – the effective way to gain the recipient’s attention without shouting and using high priority markers etc.

8. Think Five.  Five top tips to improve productivity and save time dealing with email by sending the right message right first time.

 

Watch this space for more each month.

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Business Email Management – Articles of Note April 2018

Posted Sunday April 1st, 2018, 6:17 pm by

However difficult life may seem, there is always something you can do and succeed at.
Stephen Hawking

And sometimes we allow technology to make our lives even more difficult, for example by using Google instead of our brain to find the solution to a problem as illustrated by the first article of note. Here is Mesmo Consultancy’s top five articles on business email management for April.

1. Facebook and Instagram are killing off our memories.  A new study has found what many have long suspected. The constant use of smart phones is altering our memories by stopping our brain from making a full note of the moment we are experiencing.  That is noting smells, colours, voices and their tone etc all of which help us recall the facts relating to that moment.

2.  Stanford students demand Apple help them stop using their phones so much. The intrusion of smart phones into our lives and the potential havoc it can wreck has also been the focal point of recent protests to Apple by students from Stanford University. If the post Millennial Generation are starting to protest perhaps it is time we too ‘should look up at the starts and not down at our feet’.

3.  In France it’s illegal to expect employees to email after hours – and now New York could be next.  Yes, New York is considering following in France and Germany’s foot steps. Could this happen in the UK where we already have some of the longest working hours in Europe. It would be a great shame if we did use a sledge hammer to crack this nut rather than cajoling business leaders into implementing some sustainable email management practices.

4.  Its time to get rid of the to-do-list. Articles by Alexandra Samuel are always through provoking. How often have you missed an important deadline even though its been on your to-do-list? Here Samuels bares her soul and owns up and suggests some ways to over come the challenge. For example, prune the to-do-list once a week. Use the calendar for tasks with absolute deadlines, add a follow-up flag on emails or use a service like Boomerang.

5.  Malware attacks leveraging MS Word documents grew by 33% in Q4.  Hackers are increasingly sending malware hidden in Word documents. You receive an innocent email which says ‘this document is protected, enable editing to view content’. Forget it. As you activate the editing function in Word so you activate the malware. Increasingly organisations (large and small) need multi-relayed security applications.

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Business Email Management – Efficient Attachment Management

Posted Monday May 8th, 2017, 2:19 pm by

Every sent an email and ping the reply is ‘where is the attachment’?  Ever had the message ‘mailbox full’? Both waste time and can be stressful. This video, enables you to save time dealing with attachments as a sender and recipient.  It is the 5th in the Business Email Management series from Mesmo Consultancy.

It will show you how to:

  • reduce the chance of forgetting the attachment;
  • ensure attachments are read properly;
  • save time in meetings as recipient’s come better prepared;
  • keep within mailbox limits;
  • take control of your inbox;
  • reduce email related stress and hence improve performance and well-being.

If you like this video, don’t forget is it is one of a series on smart business email management and etiquette.  It is also one of the topics we cover in Mesmo Consultancy’s  Smart Email Management MasterclassesContact us now for more information.

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