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Don’t let yesterday use up too much of today.
Will Rogers
Despite packing up your inbox properly before going on vacation did your colleagues still managed to fill it for you? Did you do nothing and just let the email mount up?
Holiday email overload
Here are our top five tips to reduce the email mountain to inbox zero very quickly. They key is accepting that the more emails you send the more you receive.
To maintain inbox zero, you now need to train your colleagues to change their email behaviour. More next month. Can’t wait, then contact us now to discuss how Mesmo Consultancy can help you.
Tags: Email Bankruptcy, Email behaviour, email overload, holday, inbox zero, Mesmo Consultancy, Outlook 2010
For many dealing with the holiday email back-log is one of the most stressful aspects of taking a break. More stressful some say than, losing your luggage, having to look after aging parents or fractious children. It compels them to stay connected even although it might adversely impact their holiday (as Lucy Kellaway recently found).
Email overload free vacation
Last week Daimler introduced an email programme which automatically deletes employees emails when they are on leave. It sends a message to the sender asking them to re-send the email if it is important after the recipient is back.
The Daimler system is sophisticated and most companies are not in a position to implement such a system but take heart there are other options. The key thing to remember is that technology alone will never cure email overload whatever some software providers say.
The real cure for email overload lies in changing our email behaviour. It is about re-thinking how we use email and curing what has become the hidden disease of 21st century working life – email and data addiction.
In the short term or those either going on holiday or just returning to work, there are some simple things you can do.
1) Before you go – housekeeping
Before you go away do some basic email housekeeping to clean up your inbox. For example, clear out all the old emails and set some filters to remove all the new but unnecessary emails (eg newsletters). Most email software allows you to set two different Out of Office messages. So for your internal emails, set a message similar to the Daimler system one. Indeed this is what many executives already do.
For more tips on how to clean up your inbox before going on leave see earlier posts.
2) On your return – talk and talk again
On your return, talk, talk and talk again before you even touch your inbox. This gives you an overview of anything that really needs your attention. Then and only then tackle the inbox. Triage it and deal only with the really vital emails.
For more tips see our seven step plan to reduce the holiday email overload.
3) Declare email bankruptcy
As for the rest, declare email bankruptcy. Delete the lot. If anything is that important you can be sure the sender will re-contact you.
The result – freedom from email holiday overload and the need to stay connected. Of course in the longer term you need to implement an email management change programme to better educate your colleagues about how to reduce email overload generally. For help changing the email culture do call us to hear how Mesmo Consultancy’s Brilliant Email Management masterclasses have helped other organisations like yours.
Meanwhile, what is your top tip for reducing the holiday email overload backlog? Is the Daimler approach better than staying connected?
Tags: Brilliant Email Masterclass, Daimler, Email Bankruptcy, email overload, holiday email overload, Lucy Kellaway, Mesmo Consultancy
Training is always the first item to be cut during an economic downturn. If Mesmo Consultancy’s order books (for email best practice training) are a barometer of the state of economy, then as others are experiencing there is a distinctive feel good factor in business. We have had our busiest six months since 2011. Working with organisations of all sizes and from all sectors we are still seeing considerable scope for ways to improve personal and business performance and productivity.
Here is our pick of the top five articles and blogs from the past few weeks on ways to improve personal and business performance from reducing email overload to proof reading apps.
1. The one work problem that plagues us all – and some cleaver ways to fix it
Suffering from email and social media disruption, feeling you have no time to stand still? This is our top pick.
Top time wasters
2. Cyber crime – top tips to reduce the risks of an attack on your business and yourself
A cyber attack not only dents your reputation but can also absorbs valuable time and resources on the damage limitation exercise.
3. Is the art of using pen and notebook dying?
Sometimes reaching for a pen and paper is the quickest way to take notes. No waiting either for the technology to boot-up or hassle if it runs out of juice.
4. The rise of humans: how to outsmart the digital deluge
How long does it take to get back to real productive work after you stoop to peek at either email or social media post? Sufficient time to run five miles in Roger Banister style. To be precise 23 minutes according to research from Microsoft) The moral as we have said many times before – limit all those distractions and stay in the present for at least 2o minutes.
5. Five speed reading apps for iOS to help you conquer your reading list
Many top executives have amazing speed reading skills. In today’s age of information overload speed reading is an essential survival skill for all of us regardless of our position in the organisational food chain.
Tags: cyber crime, email best practice, email overload, Email training, improve personal productivity, notebook stories, pen and paper
Do you plan either to log in whilst on leave or pack up your inbox for a well deserved break? Whilst we all like to think we are indispensable, the benefits of disconnecting from the inbox (and indeed most aspects of the wired world) have been well documented in previous blogs.
For those who do intend to close up their inbox whilst they take a vacation here are our top five tips to help you reduce coming back to a severe case of email overload.
Email stress free vacation
If you feel you really must stay in contact whilst on vacation minimise how many times you check your emails to once and at most twice a day. Otherwise be prepared for some heated family arguments and possible having to deal with a wet iphone/Blackberry.
Past experience suggests that not logging in is like excess cargo which needed to be dumped (to paraphrase Diana Athill).
Reaching inbox zero on your return can be quick and easy by following this seven point plan.
Still need help downsizing your inbox and saving time dealing with email? Call us now to discuss how our Brilliant Email masterclasses can help you and your business.
Tags: email free vacation, email overload, inbox zero, out of office message, Pack up your inbox
The boss asks you what happened to the email from Client A who says they are still waiting for a reply. Panic sets in because you know you saw the email but now it’s lost somewhere in your bulging inbox. It has happened to most of us at some point in our digital lives.
The challenge is to reduce the risk of it happening too often. With the pressure of year end over and with spring in the air, now is a great time to reduce email overload stress by dusting down your inbox. There are some who profess to being able to work effectively in chaos but for most of us having some order in our lives helps improve performance. A clean inbox makes a great foundation to bring order to your inbox and limit the risk of an email disaster by missing an important email.
For each new email which pops into your inbox (often uninvited), your aim to is ensure it is handled once and once only. That is to say, you apply one of the four Ds and if the option is ‘Defer’ ensure you have a fail safe process for keeping track on when you will action it. Your inbox should be ‘work in hand’. Yet over the last month I have heard tales of people with 1,000+ emails lingering in the inbox. Little wonder some emails go unread and unanswered.
For those who want to do a really deep inbox clean up you can follow the Clean Inbox Week programme. For those who want the quick flick of the duster approach here are seven easy steps.
Clean inbox – a quick dusting
Now with a relatively empty inbox apply the 4Ds to each new email as it arrives and implement a process for you that will help you keep track of the emails which have outstanding actions.
If you feel you and your colleagues would benefit from more better email management, please do contact us about Mesmo Consultancy’s Brilliant Email Masterclasses. Over the last month we have helped many clients save 45 minutes plus per day dealing with their email.
Tags: 4Ds, Brilliant Email Masterclass, Clean Inbox, email manamagement training, email overload, email stress, Mesmo Consultancy