Email overload rules according to a new survey by Mircosoft. We spend more time dealing with email than socialising with friends and family. The survey revealed that on average we waste two hours a week dealing with ‘greymail’. That is email we don’t really need. Research by Mesmo Consultancy finds the time wasted to be a little higher – nearer five hours a day.
The average inbox receives about 14,6000 per year. Again we find it too be higher and nearer 22,630. Not clear whether or not the Microsoft data relates to business or social use of email. Nonetheless it underlines the need to deal swiftly with the whole email addiction and email overload syndrome.
To check how much time you are personally wasting use our Cost of Email Misuse Calculator
What is especially worrying is that many young people feel so stressed by email overload. It also conflicts with the view that social networking is taking over from email as the main communications channel.www.mesmo.co.uk
If you need more help, why not call contact me about our Smart Email Management workshops and coaching sessions?
Email charters can help reduce overload. Recently Chris Anderson TED curator created an email charter which has had a mixed reception see for example Lucy Kellaway in the Financial Times. There are parts of Chris’s charter I really like such as ‘short or slow is not rude’ and ‘tighten the thread’. The disparity might be due to different cultures.
Over many years we have developed an email charter which has indeed saved people many hours across Europe and the UK. For those with whom we have never had the plesure of working with, here is my Nine Ps of Email Best Practice. It was first published in Managing in the Email Office and forms the basis of my latest book Brilliant Email.
Of course to make an email charter really work assumes that those with whom you work also adopt the charter and change their email behaviour. Next week I will blog some ways we have used here at Mesmo Consultancy to help organisations change their email culture.