News
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Is email about to be deleted? Five predictions for the technology's future : Email was at the centre of a number of foul-ups last year. And with its very future in doubt, what's in store for the technology? Email expert Monica Seeley offers her predictions. Silicon.com
The end of email? : What is the future of email? Article in the FT by Maija Palmer, FT Technology correspondent featuring 'Brilliant Email'. 19 December 2012
Email overload twenty five percent expect a reply within one hour : Is the expectation of fast response a major cause of email overload and costly business errors? Here is the full press release and key data. November 2011
Email response times: Four ways to fight the urge to fire off a rapid reply : People often feel that when it comes to email they are always on call. But the pressure to answer emails immediately should be resisted......Technology is accelerating email response times, creating unrealistic expectations, email overload, errors and costly workplace stress. December 2011 Silicon.Com column.
Email overload - the modern curse : The cost of email overload to business and ways to combat this curse of modern business life. Accountancy Age December 2012
Email overload causing stress for UK workforce : Only a quarter of us think a response within one day is acceptable ... “Today's 'always on' culture of email, smart phones and social media means we expect ... “Most of us now have Blackberries or iPhones making it easy to ... TotalLiving November 2011
Features BlackBerry crumble reveals the depth of our email addiction : Email overload is often casued by email addiction. During the recent BlackBerry outage reports flooded in of staff that were stressed and angry by the lack of email, and felt unable to work. These are the classic withdrawal symptoms of an addict.
Email best practice to reduce the risk of an email disaster : Seven point plan to prevent your organisation from being the stars of the next email media disaster like Grove email-gate. October 2011 Silicon.com column
Email, phone hacking and your company : Email etiquette and overload. What lesson can we learn from the NoW phone hacking scandal. September IT Donut column.
Email wrecking your holidays? : Reduce email overload. Top tips to untether yourself on leave and guidelines on how to pack and unpack your inbox for the holiday. Silicon.com August 2011
How much is poor email etiquette costing your business : Probably more than you realise in lost sales and customers. Bystart July 2011
Is email the only way : Email overload: reduce the rounds of email ping-pong by using alternative channels. Technology Week June 2011
Learn to manage your inbox and avoid the perils of inbox anxiety : Email best practice to reduce the email stress associated with email overload. Courier Mail July 2011
Call to banish text talk and emoticons : Email etiquette: how do people respond to emoticons in emails? Herald Sun Australia July 2011
Switching off in the email always on world : Email overload: don't let it ruin you holiday. Tips to disconnect and have a break from your inbox and social media in general. ITDount June 2011
Is email dead : see discussion on HIT Print Intellegence and also LinkedIn HP discussion Group
Email addiction how to kick the habit : Email addiction is a major cause of email overload. Accessing your inbox too many times distracts you and wastes time. For top tips on how to break the habit see: silicon.com June 2011
Will banning social networking sites make your employess more productive : The dilemma of giving employees access to social networking sites during working hours - how to manage the situation. Money Market UK June 2011
Technology interuptions : Email overload - checking each email as it arrives costs about 15 minutes and contributes to email overload. How to save time and reduce the email overload. The Sydney Morning Herald March 2011.
Caught Twittering : Employees are wasting up to three hours on social networking. How to manage employees use of social networking. Money Market June 2011
Email etiquette five ways to ensure sloppyness doesn't cost your business : How good email etiquette can improve profits. Silicon.Com November 2010
Simply brilliant Dorset Business March 2011 : Overcoming email overload and gazing at an empty inbox.
Don't let email ruin your life : Top ten tips to reclaim your life from the inbox, save time and reduce the email overload. Management Today March 2011
Take control of your inbox to save time : Public Services Magazine Spring 2011. Pdf
Brilliant Email chosen as book of the month : by Management Issues for December 2010. See review by Julie Daniels of Nutshell Video
Recoving time wasted on email : Good email best practice helps you save time. HR Magazine 08 December 2010.
Email Etiquette October 2010 survey results : 66% consider 'Dear' is the most professional greeting.
Brilliant Email - improve your productivity : Business News 16 November 2010
Five ways to ensure staff avoid email blunders : Silicon.Com 15 November 2010
Take back control over your email : City A.M. 23 September 2010
At least 25% of attachments are unwanted by recipients : PDF September 2010
Why are so bad at switching off : Retail Technology Review August 2010
What do men and women really want : PDF April 2010
Social Networks in business : PDF Summer 2009
Social Network Opinion Poll results : PDF May 2009
Outlook IT fitness results : (PDF) March 2009
Sorry, I'm too busy emailing to work : Mail on Sunday, 27 July 2008
Understand human aspects before adopting email technologies : Inside Knowledge 5 June 2008
Ways to fight email tryanny : The Times 13 May 2008
Email detox : Metro 28 January 2008
Inbox obesity : The Times 9 January 2008
Taming the email monster : Tips and hints on saving time dealing with your email (Podcast) Management Issues 6 November 2007
How to manage your inbox : The Times 20 September 2007
How to write an email : The Times 13 September 2007
Netiquette : Personnel Today 24 April 2007
IT insecurity you can blame the bosses : The Times 4 April 2007
Quotes
It was very valuable to have Mesmo’s broader experience and its European and industry perspective into the types of email and IT challenges we all face as well as its insights into how they have been handled. 
McGrigors LLP
I thought the session was helpful and informative and we all interacted with each other well. There were fun elements included which kept it going and got people more involved. I learnt new things that I thought I wouldn’t and I have already put some into practice and seeing results!
PA, International Management Consultancy
Cost of email overload
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