Your name is one of several in an email and you miss the action point for you. Who’s fault was it? Take heart, most probably the sender because they put your name in the wrong email address line! This is the 6th video on Business Email Etiquette and Management from Mesmo Consultancy.
It focuses on:
- When to use the To and Cc email address line.
- Tips for sending one email to many people with different action points for different recipients.
- How to use the Bcc email address line to stop anyone doing ‘Reply All’ and hence reduce email overload.
If you like this video, don’t forget is it is one of a series on smart business email management and etiquette. It is also one of the topics we cover in Mesmo Consultancy’s Smart Email Management Masterclasses. Contact us now for more information. As always your tips and comments are most welcome.
This is an Ellie Styles production. See https://ellie-stiles.myportfolio.com/