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Services OverviewToo often organisations implement new technological solutions which fail to realise sustainable business benefits through lack of adequate attention to the people and process factors. It has been shown that an untrained user costs five times as much as a well trained user. Every hour’s training is worth five extra hours productivity to the business, especially around the use of email. For example, using our email training services, our clients save between 15 and 45 minutes per user per day. We provide a range of services to enable business users at all levels (from PAs to Chief Executives) to use technology more efficiently. We have developed a unique range of tools and methodologies to ensure that business users learn skills they need to do their job rather than technological features for technology’s sake. These include our Inbox Audit, Outlook IT Fitness Check and Executive Lifestyle IT Fitness processes which can be delivered through our one-to-one coaching, workshops and consultancy services. We work closely with the users, together with the IT and HR department to ensure maximum return on investment in any initiatives, be it a small workshop to a large consultancy project.
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