Services
Overview
Did you know - an untrained PC user costs five time as much to support as a well trained one?
We provide a range of training, coaching and consultancy services to enable business users at all levels (from PAs to Chief Executives) to use technology more efficiently and especially email.
Have you ever implemented a new technological solutions which failed to realise sustainable business benefits? The reason is usually lack of adequate attention to the people and process factors. It has been shown that an untrained user costs five times as much as a well trained user.
Smart Email Management
For example, using our Nine Ps of Smart Email Management framework, our clients save up to one hour per person per day dealing with their email.
Social Networking
Many business start social networking using tools such as Twitter and Facebook with no clear objectives about what they want to achieve, eg increased brand awareness, more sales, encourage customer feedback. We help business harness the power of social networking to gain real sustainable business benefits.
IT Fitness
We invented the term IT Fitness. It calibrates people's overall competence and confidence to use personal produtivity software such as Microsoft Office and the web to produce reports, presentations and spreadsheets with the minimum of effort and time.
Our tools and services
We have developed a unique range of tools and methodologies to ensure that business users learn skills they need to do their job and achieve their business objectives rather than using the technological features for technology’s sake.
These include our Inbox Audit, Outlook IT Fitness Check, Social Networking Audit and Executive Lifestyle IT Fitness processes which can be delivered through our one-to-one coaching, workshops and consultancy services.
Our promise
We work with you, and as appropriate your IT and HR department to ensure the maximum return on your investment in any initiatives, be it a small workshop to a large consultancy project.
Quotes
I came back refreshed from the Conference and your deliverance, and in my spare moments started filing and deleting all of the unnecessary e-mails in my in box. My sent box is also under attack. Thank you for a refreshing look at housekeeping! 
Jenni Cluskey, BP
After the training programme users are spending fifteen to forty five minutes a day less dealing with their email: a saving of at least half a day per month. People have reduced the number of emails they feel they need to handle during the day. Secretarys and project managers feel much more in control of their mailboxes.
Claire Manley, Fulcrum (now part of Mott McDonald)
Brilliant Email
Cost of email misuse
Organisations lose up to twenty-one days per person per year through innapropriate use of email. Use our 'cost of email misuse' calculator to see how much it's costing you.
Case studies
Find out how we have helped some of our clients be more effective in business.
