Blogs - Archive

Top tips from Mesmo Consultancy (and Associates) on how to save time and improve business and personal performance by ‘Taking Control of your Inbox’ and using proper business email etiquette.

Email management – Goverment cuts spending on IT

Monday December 20th, 2010, 10:40 am

Good to hear that at last the Government is rationalizing its spending on IT systems and hardware. However, further substantial savings and efficiency improvements can be made if they educated people to use the existing systems properly. After all, one hours training provides a five hour gain in productivity!

For example, what is your level of Outlook IT fitness?  Are you Bronze (only just get by and often need help), Silver (average, can do what you need to do) or Gold (know lots of tricks to save yourself time)?

To audit your Email IT Fitness email me and I can send you a link to our on-line Email IT Fitness Check.

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Email etiquette for addressing a knight

Sunday December 19th, 2010, 10:55 am

How do you address a Knight in an email?  Should their email address reflect they are ennobled eg sirfred@?  This is the questions posed to David Tang as agony uncle in the Weekend FT.  The person sending the question was annoyed because his business email address did not reflect his title.  Are some people just too full of their own personal importance?  One client does have a personal email address of sirfred@, but he is the most unassuming person you could meet.  Maybe pomposity is inversely related to self-importance.

From an email etiquette perspective, I suggest the title is reflected in the salutaion ie Dear Sir Fred.

What do you think?

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Mesmo Consultancy Blog: Email Overload – the cost from Mesmo Consultancy B…

Sunday December 19th, 2010, 10:33 am

Mesmo Consultancy Blog: Email Overload – the cost from Mesmo Consultancy B…: “Mesmo Consultancy Blog: Welcome to the Mesmo Email Blog.: ‘We’re passionate about helping you avoid email overload and ensure that your emai…”

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Email Overload – the cost from Mesmo Consultancy Blog

Friday December 17th, 2010, 10:00 pm

How serious is email overload? What is the cost of email overload? A recent survey by Silicon.com found that 24% of business users receive over 100 emails a day and 7% receive over 250. Can anyone seriously cope with this volume of email each day?  Those with such a high volume of email traffic are suffering from either serious email overload or email addiction. We might like to think we need and can process all this information but I’d suggest there is a very high risk of missing some key emails buried in the blizzard.

For most of us 80% of the information we need comes from 20% of what we read. Which is the 20% of the emails you receive that you need?

Email overload carries a high cost to individuals and business. First, there is the shear waste of time and personal productivity – to see the cost use my Cost of Email Misuse calculator. Then there is the stress factor, unnecessary demands on the email system, long working hours to clear them all and high carbon footprint to process all the email traffic.

Email overload can be managed and reduce with some subtle but simple changes in email behavior such as learning to say ‘no’ and reducing the number of emails sent. For more ideas see my column next week on Silicon.Com.

More on how to deal with the email addiction later this week.

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Welcome to the Mesmo Email Blog.

Friday December 17th, 2010, 3:53 pm

We’re passionate about helping you avoid email overload and ensure that your email etiquette gets you the right answers, when you need them.

Look out for lots of posts with helpful hints and tips, along with discussions around some of the subjects covered in the recently launched Brilliant Email book, available on Amazon.

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