Clean Out Your Inbox Week 2012 – Day 4 Email etiquette

Posted Thursday January 26th, 2012, 9:00 am by

Keep taking the medicine – email etiquette to keep an empty inbox
One of the quickest ways to slim down your inbox is to reduce the amount of email ping-pong you play.  That means use the right email etiquette rules to convey the right message, right first time. Don’t leave space for misinterpretation.
You have less than five seconds before the recipient of your email has formed an opinion of you for better or worse.  Poor email etiquette can cost you dearly, for example customers, a job etc.  Review your email etiquette and use it to reduce the amount of email you need to handle.
Step 1 – Download our free ‘Email Etiquette’ rules checklist’from our Knowledge Exchange.
Step 2 – Review your inbox 
How is your email management?  Are you approaching an empty inbox?  Recheck your inbox to see if there are any email chains which could have been prevented if you had communicated more clearly.
Step 3 – Review your emails before hitting send
Check how clear and concise is your email using our Email Etiquette rules checklist.
Step 4 – Next time someone sends you a poor email 
Ask them what they are trying to say.  Give them a copy of our Email Etiquette rules checklist.
Step 5 – Share how you are doing 
What is the poorest email you have in your inbox? And Why?  How are you doing with your personal email management after three days?
+ Post a comment on this blog
+ Tweet the gist of the email using  #emptybox
Today the prizes are for you as the recipient and again for the sender if you dare tell me (by email) who are they!
Don’t forget there will be more tips during the day on Twitter.

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