Blog

Email Etiquette: Out of Office Messages best practice

Posted Friday December 24th, 2010, 1:27 pm by

Have you set an Out Of Office message which meets the 3S standard: simple, short and secure.

Simple and short – just one point of contact and please, please make sure that person is around.  More than one point of contact and you might find yourself divulging confidential information and increasing the risk of a breach of business security.  Secure too, because it doesn’t immediately alert any cyber criminals to a potentially empty home.

Email etiquette for the best Out Of Office messages – ‘I will not be in the office between X and Y.   If your email is urgent, please contact A, otherwise I will deal with it on my return.’  That’s the polite message.

I do know some people whose message reads ‘I will not be in the office between X and Y.   If your email is urgent, please re-send it on A, as all incoming emails during this period are automatically being deleted’.

Actually, I think that’s a great way to manage the email overload.  What do you think?

Tags: , ,

Comments are closed.